Eastern Michigan University

Remote Work Technology Resources

Employees have many technology resources available to assist in successfully establishing a remote work/telecommuting experience.  Please click on the links below for assistance in setting up and using the telecommuting resources listed below.



Access Link(s)

More Info

Duo Security

Duo is the two-factor authentication system used by EMU to protect against phishing and other scams.  


Duo Tips / Common Issues


The VPN is used to connect to Banner and related systems, Z: drive, Jabber and other restricted access resources.



VPN Support and Request Access


A video/audio conferencing solution provided to all University employees and students for scheduling and participating in virtual meetings.


Zoom Support

Jabber (Virtual VoIP Phone)

A virtual phone application that allows employees to use their computer to make/receive calls using their assigned EMU phone number without using their personal phone.


Learn More and Request Access


Learn how to access VoiceMail from anywhere.


VoiceMail Guide

Google Workspace

Google Workspace is a set of web-based tools used for communication and collaboration. It brings together email, calendars, contacts and groups, as well as functions such as word processing, presentations, spreadsheets, and file storage.


More info about Google Workspace Apps

Google Chat

Google Chat allows anyone at EMU to communicate with other members of the community either one to one or using a “chat room” to chat with groups, teams or departments.  Google also provides Chat Apps for iPhone and Android devices so you can communicate anywhere.


Learn more about Chat

Google Meet

Google Meet is an audio/video conferencing solution available to all EMU employees.


Training and Help

Google Drive

Access your Google Drive files from anywhere.


Learn More about Drive

Z: Drive 

When connected to the VPN, use these instructions to map the Z: drive and access files stored on the university file sharing system or Z: drive.


Learn how to access Z: Drive

ZendTo Secure File Sharing

EMU ZendTo is a web based tool that allows EMU employees to securely exchange files with other EMU employees, or with those outside the University.  ZendTo uses complex encryption to secure files and permits users to share files much larger than those one can send via email.


Learn More about ZendTo

Parking Lot WiFi Access

If you need reliable Internet Access, use this link to learn where to access WiFi services from parking lots located at most Michigan public universities.

Parking Lot WiFi Info


Desktop / peripheral Checkout

Use this form to check out any University owned desktop computing equipment or peripheral that you may need to take to use at your remote work site.

Check Out Form


Loaner Laptop Request

Request a loaner laptop for use when working remotely during contingency operations

Request Form


Secure Remote Work Tips

Basic tips to assist you in securing your remote work environment.

Remote work Security Tips


Sensitive Data Guide

Reference Guide for determining what data types are permitted to be stored in different EMU systems.



EMU System Status Page

EMU System Status page lists information about scheduled maintenance and unplanned outages for major EMU systems.



University Licensed Software

Employees are eligible to install certain software (like Microsoft Office or Office 360) on their personal computers free of charge.  

EMU Licensed Software


I.T. Service Portal

Submit help requests (Create Incident), submit common Service Requests, or search for common Information Technology Solutions.



Password Mgt.

Activate/Change your NetID Password.  Reset your forgotten password or update your “Alternate Email” used for forgotten passwords.



I.T. Policies

All I.T. Policies are maintained in the PolicyTech System for easy searching and browsing.